Management as a Liberal Art Research Institute

Are You Lying to your Horse?

Karen Linkletter, Ph.D.

PUBLISHED:

July 25, 2023

I was thinking about the person who got me involved in horses recently. She was a wonderful, brilliant, complicated horse person in my neighborhood whom I sought out for lessons once I decided to try this sport out for real about 12 years ago.


One of the lessons I remember most from her is that “you can lie to your horse.” It was shocking to me. We were on a trail ride, and we encountered some muddy terrain that was suspect. The horses did not want to cross the path. She said, “You know, that’s quicksand. They know. Always remember, you can lie to your horse.” That was more than ten years ago, and it has stuck with me. We could have told those horses to go through that, and they would have done what we told them (because they trusted us). But then, if a disaster occurs, all trust is broken (and, yes, horses remember, maybe more than people). It’s a fine line between projecting strength and authority with a horse (we can DO this) in a situation where the horse is timid and needs leadership, and when the horse reads a situation better than you do in the wild. The key is to understand our relative strengths and weaknesses, and when the horse knows better than the human. 


The parallels to human relations are clear, and they are Drucker related on many levels:

·     People on the front lines know reality – As a leader, you need to make sure that you are aware of what is going on on the ground. Those dealing with your customers, end-users, and clients know where the quicksand is.

·     If you push people into a situation that turns out to be a disaster, you will lose trust, the best asset you have. It doesn’t matter if you use authoritarian methods or coercion. The result is the same. You have lied to your horse.

·     If you don’t know the terrain, acknowledge it, but do it in a way that reassures. The unknown doesn’t have to be a scary monster that will eat you, or take away your job, or destroy your status with the organization.  Uncertainty is part of life. Horses live with that and deal. But they don’t like lies.

·     In the face of change or uncertainty, the spirit of performance that Drucker envisioned, where leaders lift people up to do extraordinary things, is real. Some people are natural leaders, and some are reticent. Horses are the same. Just as a rider can work a timid horse through a scary situation, a leader can help. We can DO this! A horse can also fulfill this role, taking on a leadership role in a herd. Leaders come from all levels of the organization.

 

Horses have changed how I view human behavior. Their basic functions, yet complex reactions, have made me a much more aware observer of people. And, ultimately, management is about people.

By Karen Linkletter Ph.D. January 6, 2025
On December 13, 2024, we lost a seminal management philosopher and theorist: Charles Handy. Like Peter Drucker, Handy was a social thinker and management theorist who emphasized the human side of work as more important than profits and valued individual growth and development in organizations. Handy was born in Ireland and studied at Oxford. In 1956, he went to work for Shell, working in Borneo, where he met his future wife, Elizabeth Hill. Disillusioned by corporate life, Handy left Shell in 1962 to study management at MIT in their executive program. Inspired by their humanistic approach, he returned to London in 1967 to start the London Business School. Handy knew Drucker and was a regular keynote speaker at the Global Drucker Forum in Vienna. The two men had much in common in terms of their approaches to management and social theory. Like Drucker, Handy became an author (although, unlike Drucker, Handy was a corporate executive before he turned to writing). Handy wrote not just on business but also society, serving as much as a social ecologist as Drucker was. In his pivotal book, The Age of Unreason (1989), Handy argued for the disruption of discontinuity – resulting in a new world of business, education, and work that was highly unpredictable. He rejected shareholder capitalism and saw the organization as a place for human purpose and fulfillment, based on trust. Like Drucker, Handy advocated federalism in organizations, disseminating authority and responsibility to the lowest possible levels. He also saw “the future that had already happened.” Handy coined the term “portfolio life,” where knowledge workers would increasingly work remotely and for multiple organizations. In the 1980s, he posited that society consisted of “shamrock organizations”: those that had three integrated leaves: full-time employees, outside contractors, and temporary workers. Handy thus foresaw the new “gig economy” and increasingly autonomy of knowledge work. Finally, like Drucker, Handy had a life partner who not only supported his career but was an independent woman with her own interests. Liz Handy, like Doris Drucker, was an entrepreneur who ran an interior design business, and later was a professional photographer and Charles’s business agent.  Minglo Shao, founder of CIAM, remembers Handy as a warm man who made several important contributions to what we see as the fundamentals of Management as a Liberal Art. We are thankful for Handy’s contributions to management theory and social thought, and for his legacy at the Global Drucker Forum in the form of the Charles and Elizabeth Handy Lecture Series.
By Richard and Ilse Straub with the Drucker Forum Team December 29, 2024
For 15 years, Charles Handy did us the enormous honor of choosing the Drucker Forum as a privileged platform for delivering his message to the world, and particularly to the younger generation in which he had such faith. Following up on our initial announcement of Charles’ passing Charles Handy (1932–2024) , we are honored to share a selection of his key contributions to the Forum with our wider community. Charles’ brilliant keynotes at the Drucker Forum have become legendary. Normally accessible only to members of the Drucker Society, from today they are available as recordings to the wider public for a period of 30 days. At the first centennial Forum in 2009, Charles talked about his debt to Peter Drucker while outlining his own fundamental management concepts that he had developed over the years. Two years later, he touched on the ideas of Adam Smith and demonstrated how much more to them there was than the celebrated “invisible hand” of self-interest. In his landmark closing address in 2017, pursuing a thread developed in his 2015 book The Second Curve, he called for a management reformation that would turn it into a tool for the common good – thus drawing the first contours of what we would announce six years later as the Next Management . We took to heart his exhortation not to wait for great leaders but “to start small fires in the darkness, until they spread and the whole world is alight with a better vision of what we could do with our businesses”. Management’s "second curve" will be the focus of the “Charles and Elizabeth Handy Lecture Series” in 2025. Following the loss of his beloved wife Elizabeth in 2018 and a severe stroke, Charles was much reduced in mobility in his last years – but not in his determination to continue spreading his message of hope to the world. He couldn’t participate in person in the Drucker Forum 2022, but he participated in a moving online interview with his son Scott, who directed young actors in a short performance of Beckett’s Waiting for Godot by Beckett to illustrate some points.  Charles also contributed valued digital articles for our blog and for Drucker Forum partners. Even during the most difficult period of his life he continued to write and develop his ideas in weekly columns for the Idler magazine. This entailed first memorizing the article, then dictating it and finally reviewing it by having someone it re-read to him – a remarkable feat of memory and determination. The article is a jewel and most appropriate for Christmas and the season of self-reflection. Have a wonderful Christmas, happy holidays and a healthy and prosperous New Year.
By Karen Linkletter Ph.D. November 19, 2024
Interview with Karen Linkletter at the 16th Global Peter Drucker Forum 2024  Video Interview
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